InsurTech • SOC 2 • Policyholder Data

InsurTech Cybersecurity Challenges

Protecting Policyholder Data and Meeting Compliance with SOC 2

Insurance runs on trust. SOC 2 helps you prove it.

Insurance runs on trust.

Trust that personal data is protected.
Trust that claims information stays confidential.
Trust that systems can’t be manipulated.
For InsurTech companies, that trust is constantly tested.

InsurTech platforms handle vast amounts of personal and financial data.
Regulators, insurers, and partners increasingly expect proof of security maturity.
This is where SOC 2 becomes critical.


Why InsurTech Platforms Are High-Value Targets

InsurTech systems attract attackers for one simple reason. Data.
They store:

  • Personally identifiable information (PII)
  • Financial records
  • Claims and underwriting data
  • Identity documents

This makes them prime targets for:

  • Fraud
  • Identity theft
  • Account takeovers
  • Insider abuse

A single breach can damage customer confidence and insurer relationships overnight.

Compliance Pressure Is Rising in Insurance

Security expectations in insurance are no longer optional.
InsurTech companies must now consider:

  • PIPEDA requirements for protecting personal information in Canada
  • Increasing scrutiny from insurers and reinsurers
  • Alignment with cyber expectations influenced by OSFI guidelines
  • Third-party risk reviews from partners

Informal security is no longer enough.


Why SOC 2 Fits InsurTech So Well

SOC 2 was built to answer one question:

“Can we trust how this company handles data?”

For InsurTech platforms, SOC 2 helps demonstrate:

  • Strong access controls
  • Secure data handling
  • Continuous monitoring
  • Incident response readiness
  • Vendor and third-party oversight

It gives insurers and partners a familiar, independent assurance report.

Quick Snapshot: SOC 2 for InsurTech

Who needs it InsurTech and insurance SaaS platforms
Primary risk Exposure of policyholder data
Key driver Insurer and partner due diligence
Outcome Faster onboarding and increased trust

Addressing InsurTech-Specific Threats

SOC 2 (and ISO 27001) help mitigate threats common in insurance platforms, including:

  • Claims fraud through compromised accounts
  • Identity theft from exposed customer records
  • Insider misuse of sensitive data
  • Third-party service provider breaches

Controls are designed, tested, and proven not assumed.


SOC 2 vs ISO 27001: How InsurTechs Use Both

These standards serve different purposes.

  • SOC 2 focuses on operational trust and reporting.
  • ISO 27001 focuses on governance and risk management.

Many InsurTechs use:

  • ISO 27001 to structure their security program
  • SOC 2 to demonstrate that security to insurers and partners

Together, they form a strong compliance foundation.

Facing insurer security reviews or partner questionnaires?
Accelerate SOC 2 readiness and build trust with insurers and reinsurers.

Third-Party Risk Is Under the Spotlight

InsurTech platforms rely on:

  • Cloud providers
  • Claims processing vendors
  • Data analytics tools

Insurers increasingly assess your vendors as well as you.
SOC 2 requires formal third-party risk management, helping you:

  • Vet vendors
  • Document security expectations
  • Monitor ongoing risk

This is now a baseline expectation in insurance.

Why Cyber Insurers Care About Formal Frameworks

Even cyber insurance providers are raising the bar.
Many now expect:

  • Documented security programs
  • Incident response plans
  • Evidence of monitoring and controls

SOC 2 and ISO 27001 help meet these expectations and may even influence coverage terms.

Not sure what insurers or partners expect from your security program?
Get clarity with a SOC 2 readiness assessment and avoid last-minute pressure.

How Canadian Cyber Supports InsurTech Compliance

We work with InsurTech companies across Canada and North America.

Our services help you:

  • Prepare for SOC 2 audits
  • Align with PIPEDA and insurance expectations
  • Support insurer and partner due diligence
  • Build long-term security maturity

Practical, regulator-aware compliance. Built for real insurer scrutiny.

Security Is Now Part of the Insurance Value Chain

InsurTech is about innovation.
But insurance is about reliability.

SOC 2 helps bridge that gap showing that modern platforms can be innovative and secure.

Final Thought

In insurance, trust is everything.

SOC 2 helps InsurTech companies prove they deserve it—by protecting policyholder data,
meeting compliance expectations, and standing up to scrutiny.

Strengthen InsurTech security with SOC 2.
Partner with Canadian Cyber for compliance confidence.


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